Administrative Support Staff

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Life Development Resources has been providing quality Mental Health & Chemical Dependency Services to the Twin Cities Metro area for over 30 years. Our desire to help our community live abundantly has always been a cornerstone for our services. We are currently seeking a part-time Administrative Support Staff to manage the front desk at our Lakeville Clinic.

Overview:

Location: Lakeville
Starting Rate: $16.50/hour
Hours: Part-Time, 25 hours/week
Monday-Friday, 12:15pm-5:15pm

Responsibilities:

  • Greeting and checking in all clients and visitors, including collection of payments and co-payments, collecting client information including personal and financial information, scheduling clients as needed, and notifying therapists of client arrival
  • Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Respond to clients, prospective clients, and visitor inquiries in a timely and courteous manner
  • Keeps office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment and letting the office manager know if supplies are running low
  • Provide administrative assistance to other departments as needed
  • Other duties as assigned

Qualifications:

  • Ability to work independently and as a team member
  • Excellent communication skills, both written and verbal
  • Excellent organizational and problem-solving skills
  • Ability to multi-task
  • Knowledge and experience with Microsoft Office Suite preferred
  • Competency with Procentive preferred
  • Familiarity with HIPAA and client confidentiality preferred
  • Fluency in Spanish preferred