Part-Time Reception & Administrative Support, St. Paul

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Life Development Resources has been providing quality Mental Health & Chemical Dependency Services to the Twin Cities Metro area for over 30 years. Our desire to help our community live abundantly has always been a cornerstone for our services. We are currently seeking a part-time Reception & Administrative Support Staff to manage the front desk at our St. Paul Clinic and support our program administrative needs.

Overview:

Location: St. Paul
Starting Rate: $17 – $18.50/hour
Hours: 25-32 hours/week

Responsibilities:

  • Assist program clinical leads and directors to administer programs & manage complex director level calendars
  • Greeting and checking in all clients and visitors, including collection of payments and co-payments, collecting client information including personal and financial information, scheduling clients as needed, and notifying therapists of client arrival
  • Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Respond to clients, prospective clients, and visitor inquiries in a timely and courteous manner
  • Keeps office supplies adequately stocked by anticipating inventory needs, monitoring office equipment, and ordering supplies as needed
  • Regular communication with third-party partners, including county, corrections, and law enforcement
  • Other duties as assigned

Qualifications:

  • Ability to work independently and as a team member
  • Excellent communication skills, both written and verbal
  • Excellent organizational and problem-solving skills
  • Ability to multi-task
  • Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion

Preferred Qualifications:

  • Knowledge and experience with Microsoft Office Suite preferred
  • Competency with Procentive (or other EHR) preferred
  • Familiarity with HIPAA and client confidentiality preferred
  • Fluency in Spanish preferred